LOOKING AFTER YOUR INVESTMENT

Peace of mind when you focus on the business

 Our website care plans are designed to ensure your website is functioning at its best all of the time. Think of it like getting a service done on your car, you use it every day but it regularly needs an oil change and a once over from a mechanic (that's us) to make sure its running at its best. Your website is an important part of your business and you want to make sure should the worse happen there is a backup or that over time its not running slow or showing errors. Just like any software a website need updates to keep it secure and safeguarded against getting hacked.

Core care plan services

Each of our care plans contain these core services which we consider the bare minimum that you should be doing to look after your website.

Care Plans
Core Updates

WordPress Software
Plugin Updates

Care Plans
DB Backup

Full Database Backup

Care Plans
Files Backup

Full Files Backup

Care Plans
Up-Time Check

Making sure your website is available

Care Plans
Malware Scan

Scanning all files for malicious data

Care Plan FAQ's

How often do you make changes to your website? The more often you make changes, the more backups and updates you will need. If your site is restored from a backup would it be ok if it was from last month, or last week or a day old? How much work would be involved if you had to replace the content done since the last backup?

Keeping your website up to date, backed up and secure can be time consuming and a little tedious. You could Google and try learn how to look after everything but you have a business to run at the end of the day. You most likely also don't have the technical know-how to perform the updates, backups, and restores necessary to keep everything running smoothly. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.

The whole purpose of our care plans is preventative care, so we hope to prevent anything from happening. However, in the unfortunate event your website does get compromised, we will have the means to be able to help you when you have a care plan in place. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it. If you sign up for out Care Plus or Elite Pro plan we will even restore your website to the last working version at no extra cost as part of our Site Recovery Process (not included in Basic Plan - restoration of your website will be charged for).

Our support plans are designed for websites that we have designed. We can take you on if your website got designed by someone else, but it will first require a security audit at a one off fee of €250 to make sure everything is ok with your website before we start looking after it.

While we would be sad to see you go, we know that financial needs weigh on many decisions and we do not want to lock anyone in to a long term contract. Our care plans are paid in advance each month, which allows you to opt out of any future payments and cancel your service at any time. If you wish to cancel simply send us confirmation by email and we will cancel any further monthly payments.

We use a number of different plugins and tools when building websites. Some of these require annual licenses which we pay for on an ongoing basis, however as an Agency we can purchase bulk licenses from providers and then factor those costs into our care plans. The result is you get the use of all of these premium plugins in your project while part of a care plan without the cost of the individual licenses. If you, however, decided to not go with a care plan you are responsible for any licenses required and the payment of those annually so you receive the latest versions and updates.

Basic Plan

€49 / Month

  • For businesses that require a basic and straightforward solution
  • Use of our Premium Agency Licenses
  • Wordpress Core Updates
  • Plugin Updates
  • Monthly Database Backup
  • Monthly Files Backup
  • Malware Security Scan
  • Up-Time Monitoring
  • Spam Management
  • Website Performance Monitoring
  • HD Training Videos
  • Site Recovery Service
  • eCommerce Support & Updates
  • Google Analytics Metrics
  • Monthly SEO Ranking Report
  • Monthly Maintenance Report
  • Cancel Anytime/No Long Term Contracts

Care Plus Plan

€129 / Month

  • For busy or eCommerce websites that are critical to your business
  • Use of our Premium Agency Licenses
  • Wordpress Core Updates
  • Plugin Updates
  • Weekly Database Backup
  • Weekly Files Backup
  • Malware Security Scan
  • Up-Time Monitoring
  • Spam Management
  • Website Performance Monitoring
  • HD Training Videos
  • Site Recovery Service
  • eCommerce Support & Updates
  • Google Analytics Metrics
  • Monthly SEO Ranking Report
  • Monthly Maintenance Report
  • Cancel Anytime/No Long Term Contracts

Elite Pro Plan

€179 / Month

  • For very busy or eCommerce websites where performance is key
  • Use of our Premium Agency Licenses
  • Wordpress Core Updates
  • Plugin Updates
  • Daily Database Backup
  • Daily Files Backup
  • Malware Security Scan
  • Up-Time Monitoring
  • Spam Management
  • Website Performance Monitoring
  • HD Training Videos
  • Site Recovery Service
  • eCommerce Support & Updates
  • Google Analytics Metrics
  • Monthly SEO Ranking Report
  • Monthly Maintenance Report
  • Cancel Anytime/No Long Term Contracts

Note: All Website Care Plan prices are ex VAT - Care plans are paid for via automated monthly debit and invoiced in advance.